For the professionals at the Psychological Maltreatment Alliance, there are many lessons one can draw from this beautifully written book, chiefly among them is the lifelong impact of the psychological maltreatment perpetrated against Emi by her mother. More than the physical neglect she suffered, the emotional neglect (a form of psychological maltreatment) from her mother was by far the most damaging to her sense of reality and her very soul. Despite her obvious love for her daughter, Emi's mother was unwilling and/or unable to get help for herself, resulting in her inability to attend to Emi's basic needs for a safe and nurturing home environment. Emi's pervasive childhood experience was the denial of the reality that her home was disgusting and unsafe. There was chronic gas-lighting in which Emi was made to feel that there was something wrong with her for wanting to live in a clean and safe home.
Another important message that we at the PMA take from this book is the importance of adults listening to children rather than simply assuming that their caretakers have their best interests at heart. Most of the adults minimized Emi's concerns, assuming that she was exaggerating or just being difficult. If just one person had given her the benefit of the doubt and visited her home, she would have been believed and felt understood. A third lesson is that achieving markers of success (higher education, respected career, and so forth) does not automatically make up for feeling chronically misunderstood, unsafe, and unloved as a child. At the core of Emi's life journey is the ultimate acceptance that her mother would not be able to acknowledge her daughter's suffering and her own contribution to it. Like so many psychologically maltreated children, Emi will probably always have some degree of unseen scars in her psyche. It is our mission at the PMA to help prevent such harm to the next generation of Emi's by ensuring that all mental health professionals have access to adequate information about what psychological maltreatment is and how to respectfully and supportively intervene when -- for whatever reason – parents are not able to provide a safe, loving, and nurturing home for their children.